3826220 - Why do we need to change receipt received twice for returned reports?

Please advise why we need to check ‘receipt image available’ twice for Report which has been returned once? otherwise the report will stay in ‘on hold’ status and Concur keep sending email to remind employee to submit paper receipts. for similar case of ER being returned, we do not need to check ‘receipt image available’ twice, only processing receipts one time is enough.

Receipt types (Image Receipt & Original Receipt) needs to be reviewed for expense reports sent back. , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem