SAP Knowledge Base Article - Preview

3826238 - Why do I see "SYSTEM PROBLEM. RETRY" when trying to book a car?-Sabre

Symptom

Why am I getting an error every time I book National rental car?
I have always encountered problems in booking a car with National. I haven't tried to book with any other vendor so I don’t know if the same problem would occur.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Issue: Cannot book Car  Error Message (IDC):  We're Sorry...  We encountered an issue that prevented us from completing your request.  We were unable to book your car due to the following error from the reservation system:  SYSTEM PROBLEM. RETRY , KBA , CON-CA , Cross Applications , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem

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