SAP Knowledge Base Article - Preview

3826241 - Why the wrong Hotel Regional Rates / hotel cap is applied?

Symptom

I have a regional hotel rate set up for one city. When I do a search I see that another regional rate is applied on hotel results, even though city name of the hotel matches with the hotel. Why is this happening?


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Environment

Travel > Travel Policy

Product

Concur Travel all versions

Keywords

I searched for an hotel and another city hotel regional rate was applied , KBA , CON-EXP-ADM-EML-RUL , Rules , Problem

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