SAP Knowledge Base Article - Preview

3826278 - Why the hotel name and address for hotel properties that are in non-English character were not written in the passive segment for HRS bookings?

Symptom

When booking hotel properties via HRS, if the hotel property name and/or address is in non-English characters. The passive segments were not wrote in the GDS.


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Environment

Travel > 3rd Party > Direct Connect

Product

Concur Travel all versions

Keywords

The hotel name and address for hotel properties that are in non-English characters were not written in the passive segment for HRS bookings , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , CON-SRV-TRV-ADM-TVE , Travel Vendor Exclusions , Problem

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