SAP Knowledge Base Article - Preview

3826297 - Error in logs: "SECURED PNR"

Symptom

A PNR cannot be imported to Concur
OR
end users are seeing this error “No segments in this Itinerary” in the Travel Details page
OR
Trip has 'Error sending to agency' status in the trip library.
OR
A booking which was previously showing in SAP Concur no longer shows. Upon accessing the booking in GDS, it is listed as a Secured PNR


Read more...

Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

SECURED PNR error , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-TTE , Travel Templates , CON-EXP-TRS , Trip Segments / Reservations , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.