SAP Knowledge Base Article - Preview

3826322 - Why doesn't GDS hotel show up on itinerary when booked together with Direct Connect hotel?

Symptom

I booked a direct connect hotel in Concur (via HRS, booking.com, hotel.de etc.) and without finishing the booking I added a GDS hotel as well. In Concur itinerary only the DC hotel appears and the GDS hotel is missing.


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

GDS hotel doesn't show in Concur itinerary when there is already a Direct connect hotel on the same itinerary. , KBA , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , Problem

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