SAP Knowledge Base Article - Preview

3826347 - Why can't I modify the Agency Office field after request is being sendback or recalled?

Symptom

In our company, Agency Office filed in request header is editable by employee, employee could select the Agency Office according to their requirement.
But after user submitting the request and recall it back, or after user submitting the request and being sendback by Approver, Agency Office field is gray out and can't be modified, Why does it happen?


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Environment

Concur Request > Unspecified

Product

Concur Request all versions

Keywords

Agency Office field modification , KBA , CON-CA-ADM , Administration , Problem

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