SAP Knowledge Base Article - Preview

3826361 - Why was my Amtrak reservation auto-cancelled almost immediately after being booked?

Symptom

User booked an Amtrak reservation that departs within seven days from when it was booked which was auto-cancelled almost immediately.
Why was the reservation cancelled without allowing the approver time to approve?


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User booked an Amtrak reservation in Concur departing within seven days, and it required approval. However, the reservation was auto-cancelled almost immediately after being booked. This is because Amtrak requires instant purchase in such scenarios. , KBA , CON-CA-ADM , Administration , CON-SRV-TRV-RAL , Rail , Problem

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