3826370 - Why is an employee receiving notifications about pending card transactions not showing up in the 'Available Expenses' listing?

The user received a message in the below format
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<User Name> has received updated Company Card Transactions.

New transactions have been imported for the card account with the last segment . However, because that card has been deleted, the transactions are not available to add to an expense report. If the transactions need to be submitted, please contact your Expense Company Card Administrator and request that they contact Concur to have the card account restored.
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or
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<User Name> has received updated Company Card Transactions.

New transactions have been imported for the card account with the last segment . However, because that card has been deleted, the transactions are not available to add to an expense claim. If the transactions need to be submitted, please contact your Expense Company Card Administrator and request that they contact Concur to have the card account restored.
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An employee is receiving emails mentioning updated Company Card Transactions but there is no new transaction in the 'Available Expenses' listing. The client wants to know where to find the transaction/transactions referred to, in the email notification. , KBA , CON-CA-USP-CRC , Credit Cards , Problem