SAP Knowledge Base Article - Preview

3826374 - Why am I not able to book Olympic Air or Aegean Air through SAP Concur?

Symptom

User wanted to book a flight from ATH – SKG. When selected the carrier Olympic Air, there was no fares displayed and all flights were displayed as “Not available – Flight is sold out or unavailable”.
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When user attempted to select one of the flights with Aegean Air code share, there was an error stating “The reservation system encountered a problem quoting your selected flights”.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Unable to book Olympic Air or Aegean Air , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , Problem

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