SAP Knowledge Base Article - Preview

3826498 - Why do I get an error when selecting seats?

Symptom

User would like to book seats on the "Trip overview" page but keeps getting error "We encountered an issue that prevented us from completing your request. We encountered a problem displaying your complete itinerary and trip booking information." when selecting a seat from the seating map.


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Environment

Travel > Profile Travel > GDS Shop and Book

Product

Concur Travel all versions

Keywords

User wants to select seats but gets error "We encountered an issue that prevented us from completing your request. We encountered a problem displaying your complete itinerary and trip booking information." , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-ADM-LAN , View Airlines , CON-SRV-TRV-ADM-AMA , Test Amadeus , Problem

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