SAP Knowledge Base Article - Preview

3826527 - Why do I receive an error: "Invalid address" edetail="Cardholder Address cannot exceed 30 characters" or "City name shouldn be 2-30 characters"

Symptom

Travelfusion returned a generic error message "We encountered an issue that prevented us from completing your request'. ''Cardholder-Address-cannot-exceed-30-characters'' or "City name shouldn be 2-30 characters"


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User receives the error message "We encountered an issue that prevented us from completing your request " when booking a Travelfusion flight , KBA , CON-CA-USP-CRC , Credit Cards , Problem

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