SAP Knowledge Base Article - Preview

3826622 - Why TripIt Pro is sending a connection alert, when there is no connection?

Symptom

I received the following TripIt Pro alert:
AC 7633 arrived at YUL.
Your connection AC 7640 (YUL to LGA) is currently ON TIME, departing from gate C85 at 5:45pm EST. You have 7h, 58m to make your connection.
The problem is, I do not have a connection. 


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Environment

Travel > TripLink/TripIt Pro - Travel

Product

TripIt all versions

Keywords

Tripit send an email alert to the user about an nonexistent connection. , KBA , CON-CA-ADM , Administration , Problem

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