SAP Knowledge Base Article - Preview

3826691 - Error: "A newer ProcessDetails call is in progress for this routing session; 3-8344" when booking via Travelfusion

Symptom

The user is trying to book a Travelfusion ticket and receives following error message:

User-added image

Translation to English: We are sorry but we cannot complete your reservation. Booking Error - A new ProcessDetails call is being made for this routing session: Please open a customer case.


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

The user is trying to book via Travelfusion and receives an error "A newer ProcessDetails call is in progress for this routing session; 3-8344". , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , Problem

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