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SAP Knowledge Base Article - PreviewSymptom
A customer reported the confusion over an email reminder allegedly being sent to a wrong email address. After further investigation, it was discovered that the reminder was in fact sent to the correct email address, but the system displayed the login ID in the audit trail which was misunderstood as an incorrect email.
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Environment
Email > Email Reminders/Notifications
Product
Concur Expense all versions
Keywords
Admin is asking why in the audit trail, the approver's email address is different from the approver's email address , KBA , CON-EXP-EXP , Expenses , Problem
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