SAP Knowledge Base Article - Preview

3826791 - Why does Concur show unavailable seat rows in the seat map?

Symptom

User was trying to select a seat in a flight "Emirates Air” and got confused when two seats rows were showing as Occupied or Unavailable and in the reservation system these two seat rows are returned but there are no seats available.



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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User was trying to select a seat in a flight and got confused when two seats rows were showing as Occupied or Unavailable , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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