SAP Knowledge Base Article - Preview

3826811 - Why didn't I receive a notification email when I cancelled my hotel reservation using the mobile app?

Symptom

In Company Travel Configuration Cancellation Emails is set to "Send Cancellation Emails" but when user cancelled the reservation through Concur mobile app, there was no cancellation email sent to the user.


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Environment

Travel > Mobile

Product

Concur Travel all versions

Keywords

Cancellation email was not received by the user when they cancelled hotel reservation from Concur mobile app. , KBA , CON-CA-ADM , Administration , Problem

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