SAP Knowledge Base Article - Preview

3826837 - Why is image file still missing after PGP key updated for the whole entity?

Symptom

Original PGP key was about to expire, thus the client requested Concur to update the PGP key. However, image files are missing since then while the other files are transferred without any issues.


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Environment

Concur Expense > Jobs

Product

Concur Expense all versions

Keywords

PGP key updated for API file mover but image files are still missing in client FTP server, while the other files are available normally. , KBA , CON-CA-ADM , Administration , Problem

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