SAP Knowledge Base Article - Preview

3826840 - How do I disable Email verification which was verified from the previous login ID?

Symptom

I have a user whose Email ID was previously verified for a login/user ID, but was deleted directly without disabling the verification. I need to disable this Email ID so the user can verify it for a different profile/account. 



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Environment

Travel > Profile

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Error “This email address is verified for another user” is showing when trying to verify the email address to their new login. , KBA , CON-CA-ADM , Administration , Problem

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