SAP Knowledge Base Article - Preview

3826880 - Why Invoice flows to wrong invoice approver?

Symptom

We have two steps after submission, they are both role of "Invoice Approver". The first step has condition to change approver to Approver2.
We also have settings as:
User's default Approver is Approver1, Approver2's default approver is Approver1, Approver1's defautl approver is Approver3.
We expect invoice submitted, it flows to Approver2 and then to Approver1, but it actually flows to Approver2 then to Approver3, Why is it?


Read more...

Environment

Invoice > Workflow - Approval Routing

Product

Concur Invoice all versions

Keywords

System finds invoice approver logic , KBA , CON-CA-ADM , Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.