Symptom
We have two steps after submission, they are both role of "Invoice Approver". The first step has condition to change approver to Approver2.
We also have settings as:
User's default Approver is Approver1, Approver2's default approver is Approver1, Approver1's defautl approver is Approver3.
We expect invoice submitted, it flows to Approver2 and then to Approver1, but it actually flows to Approver2 then to Approver3, Why is it?
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Environment
Invoice > Workflow - Approval Routing
Product
Concur Invoice all versions
Keywords
System finds invoice approver logic , KBA , CON-CA-ADM , Administration , Problem
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