SAP Knowledge Base Article - Preview

3826884 - What is the best solution when a user's Self-Registration request shows Pending, but the user is already active on the site?

Symptom

We see a user is active on the site, but he is also showing under Pending status on the Self-Registration page. How do we proceed from here?


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

I am trying to approve a user through Self Registration but he already has an active profile , KBA , CON-CA-ADM-USR , User Administration , Problem

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