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3826885 - Error: "We were unable to book your hotel due to the following error from the reservation system: FREQUENT GUEST NUMBER REQUIRED"

Symptom

I see error "We were unable to book your hotel due to the following error from the reservation system: FREQUENT GUEST NUMBER REQUIRED" after pressing Reserve Hotel and Continue. 

Error Image


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Environment

Travel > Hotel

Product

Concur Travel all versions

Keywords

User encountered error "We were unable to book your hotel due to the following error from the reservation system: FREQUENT GUEST NUMBER REQUIRED" after pressing Reserve Hotel and Continue. , KBA , CON-SRV-TRV-ADM-IDH , Import Hotel Discounts , CON-MOB-TRV-HTL , Hotel , Problem

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