SAP Knowledge Base Article - Preview

3826927 - Why does my Southwest Fare in Concur do not match the fare in the agency booking system?

Symptom

I was charged a different amount that what my was received on my invoice and need to know why this happened


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User most likely failed to finish booking and got an email within 4hrs to finish booking or the user changed the flight date and/or times prior to submitting ticket for purchase. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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