SAP Knowledge Base Article - Preview

3826964 - Profile-Sabre Profile-Error: "Concur saved your profile to the database but was unable to save it to the reservation system. The following problem occurred: Root element is missing

Symptom

When trying to save a profile or search for flights, I received an error message: "Concur saved your profile to the database but could not save it to the reservation system. The following problem occurred: "Root element is missing."


Read more...

Environment

Travel > Profile > Sabre

Product

Concur Travel all versions

Keywords

Receive error message when trying to save Concur Profile , KBA , CON-CA-ADM , Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.