SAP Knowledge Base Article - Preview

3827003 - Why was the PNR not Sent to the Ticketing Queue after a Non-Air Change?

Symptom

An existing trip was modified in SAP Concur by adding a non-air segment (hotel/car). What is the expected queue that SAP Concur Travel will use in this case to notify the travel agency?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

A non-air change was done to a PNR (hotel booking), and the booking was not sent to the Ticketing Queue. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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