SAP Knowledge Base Article - Preview

3827010 - Can I receive air e-receipts for prior trips if I opt-in to the e-receipt program today?

Symptom

My company uses e-receipts, but I am not opted in to the program.  I have some recently completed air bookings.  If I opt-in today, is there any way to get e-receipts from my prior trips into my expense account?

Can they be re-queued back to Concur by my agency in order for Expense to pick them back up? Or can that be done on the client side by refreshing something?


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Environment

Travel > Expense Data/Integration

Product

Concur Expense all versions

Keywords

Information about whether it's possible to generate e-receipts for trips that took place prior the user opting-in , KBA , CON-CA-ADM , Administration , Problem

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