SAP Knowledge Base Article - Preview

3827025 - Why is an error message faced when trying to book hotels with rates applying to external vendors?

Symptom

Why is an error message faced when trying to book hotels with rates applying to external vendors?

User-added image

In logs the following error is found: "(502) Bad Gateway. No reservations found. Could not create CliqbookItinDisplay."


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User received an error message when trying to book a hotel via RoomIt. , KBA , CON-TRV-ADM-USR-PRO , Profile , CON-MOB-TRV-HTL , Hotel , Problem

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