SAP Knowledge Base Article - Preview

3827028 - Why I am Receiving inactive account status email during 2FA reset?

Symptom

How come when I tried resetting my employee's 2FA account. They are getting an email stating the account is inactive, yet I can see the user account is Active.


Read more...

Product

Concur Expense all versions

Keywords

Getting 2FA email stating the user account inactive and cannot proceed to reset 2FA , KBA , CON-CA-ADM , Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.