SAP Knowledge Base Article - Preview

3827069 - Why does the Travel Agency not receive email notifications for Request (duplicate Travel Agency Office)?

Symptom

I was creating a Request for a trip. After submission, I noticed that in the audit trail, there was no mentioning that my email was sent to the agency. The travel agency needs to receive these emails in order to book the trip. What is the reason of this?


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Environment

Concur Request

Product

Concur Request all versions

Keywords

I created Request with flights segments. Normally my Travel Agency receives email notifications, but they didn't receive anything? What is the reason. , KBA , CON-CA-ADM , Administration , Problem

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