SAP Knowledge Base Article - Preview

3827106 - Why is SAP's Concur Product Support portal closing my cases and saying I don't have access?

Symptom

Why is SAP's Concur Product Support portal closing my cases and saying I don't have access?


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Environment

Concur Expense > Login, Authentication

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

When I create an admin case via the Support Portal, it keeps auto-closing with an email that I don't have access , KBA , CON-CA-ADM , Administration , Problem

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