SAP Knowledge Base Article - Preview

3827156 - Why am I not receiving e-mail notifications from SAP Concur when a comment was added to my Support case?

Symptom

I’d like to know why am I not receiving e-mail notifications from SAP Concur when a comment was added to my Support case.


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Environment

Expense > E-Mail - Expense

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

Admin or user would like to know why she/he is not getting an e-mail notification from SAP Concur when their case is updated, closed or when a comment was added. , KBA , CON-CA-ADM , Administration , Problem

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