SAP Knowledge Base Article - Preview

3827226 - Why am I getting the error "Sorry, something went wrong. The link has already been used or has expired. Please request a new link and try again."?

Symptom

The user is experiencing the following error after using the link provided by the Sign in with an Email Link login option:

User-added image


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Environment

Expense > Login, Authentication

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

Unable to use the link received from the option Sign-in using an Email Link , KBA , CON-CA-ADM-AUA , Authentication Admin , Problem

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