Symptom
The user received a generic error message when trying to book a Direct Connect vendor hotel:
"We're sorry... We encountered an issue that prevented us from completing you request. We were unable to reserve the hotel room you requested. Please contact your company's Travel Administrator or your travel agent for further assistance."
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Environment
Travel > Direct connect
Product
Concur Travel all versions
Keywords
The user is trying to book a RoomIt hotel, but gets a generic error message. , KBA , CON-MOB-TRV-HTL , Hotel , Problem
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