SAP Knowledge Base Article - Preview

3827346 - [Android] Unable to Sign In - 2FA in Mobile App

Symptom

On an Android phone, the user is unable to login to the Mobile app with 2FA and is getting the following error after entering the authentication code; Error


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Environment

Expense > Login, Authentication

Product

Concur Expense all versions

Keywords

User is unable to login with 2FA in the Mobile App. The user is getting a "Unable to Sign In" error message when trying to login to the app with an Android device. , KBA , CON-MOB , Concur Mobile , Problem

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