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SAP Knowledge Base Article - PreviewSymptom
The exchange transaction is an even exchange. There are no additional charges or increase in fare. After the exchange is processed, the ticket amount and taxes are listed twice on the Concur itinerary. This causes the amount to show as double the ticket value. This looks incorrect. Can this be prevented or fixed?
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Environment
Travel > Reporting
Product
Concur Travel all versions
Keywords
An exchanged ticket is showing the full fare instead of the add collect amount , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-CA , Cross Applications , Problem
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