SAP Knowledge Base Article - Preview

3827453 - Block Emails, reporting hacking, captured password and asking for payment?

Symptom

How to handle this type of incident.
Create a Support case for Invoice Support.
Ask that a Global Security Incident Management (GSIM) ticket be created.


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Environment

Invoice > Concur Managed Invoice Capture

Product

Concur Invoice all versions

Keywords

Client reports email that mentions the Invoice Capture address has been hacked, passwords have been captured and hacker is demanding payment in bitcoin. , KBA , CON-CA-ADM , Administration , Problem

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