SAP Knowledge Base Article - Preview

3827461 - Why Avis E-receipt shows incorrect amount when compared with Card charge ?

Symptom

User booked Avis car and the total amount was charged on the CC which was then refunded as user had filled more fuel then actual required. Now E-receipt is still showing the value which was charged initially and not the final amount after calculating refund.


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Environment

Expense > E-Receipts

Product

Concur Expense all versions

Keywords

Avis Car E-receipt amount showing incorrect value when compared with the actual charge by vendor. , KBA , CON-CA-ADM , Administration , Problem

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