SAP Knowledge Base Article - Preview

3827576 - Recall to Processor button missing

Symptom

The Recall to Processor button is missing on the report which is fully approved but has not extracted for payment. Even though the option 
Allow processor to recall a report to last processor step if report has not been extracted is enabled in the workflow setting.


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Environment

Expense > Expense Processor

Product

Concur Expense all versions

Keywords

The Recall to Processor button is missing even though the report is not extracted for payment , KBA , CON-CA-ADM , Administration , Problem

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