3827605 - Error: Synchronization for user 'XXXXXX' not attempted. Reason: Invalid Login ID: 'XXXXXX'

Symptom

I added a new user, but I can't seem to find them in the User Administration. However, when I looked at the Employee Extract to Travel, I noticed an error message that says, "Synchronization for user 'XXXXXX' not attempted. Reason: Invalid Login ID: 'XXXXXX'.

Environment

Travel and Expense > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Employee Extract to Travel Error , KBA , CON-CA-ADM-USR , User Administration , CON-CA-TLS-IEM-JOB , Scheduled Jobs , CON-CA-TLS-IEM , Import / Extract Monitor , Problem

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