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3827659 - Error in logs: "Not enough time has passed to be confident that the booking process has finished. Please try again in ten minutes."

Symptom

User was unable to cancel a Travelfusion booking right after the booking has been made. Error message "This trip has air or hotel segments that cannot be cancelled through Concur" appears.


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Environment

Travel

Product

Concur Travel all versions

Keywords

User was unable to cancel a Travelfusion booking. Error message "this trip has air or hotel segments that cannot be cancelled through Concur" appears. , KBA , CON-SRV-TRV-ADM-TVE , Travel Vendor Exclusions , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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