SAP Knowledge Base Article - Preview

3827694 - Why is the middle name appearing in the first name field in the PNR?

Symptom

If your middle name appears in the First Name field of the PNR, it’s likely because your frequent flyer account lists both names together, and Concur pulls that format to ensure consistency with the loyalty program.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

My middle name is correctly set in my Concur Profile, but it appears in the first name line in the PNR. , KBA , CON-CA-USP , User Profile , Problem

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