SAP Knowledge Base Article - Preview

3827724 - Why am I getting Error 500 while saving a profile in User Administration (Duplicate Login or Employee ID)?

Symptom

I am opening the user profile from User administration and making some updates and saving the profile, it triggers an error as below. 
The error also triggers even without making any changes and by just saving the profile. 
Error500screenshot


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Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

Admin is getting Error 500 while saving with or with out any changes. Violation of UNIQUE KEY constraint 'UK_CT_EMPLOYEE_LOGIN_ID'. Cannot insert duplicate key in object 'dbo.CT_EMPLOYEE'. , KBA , CON-CA-ADM-USR , User Administration , Problem

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