SAP Knowledge Base Article - Preview

3827751 - Why do Booking.com rates not show when you search by company location?

Symptom

Can you explain why the results are different depending on which hotel search option I use?
 

  • Search by Reference point shows only Booking.com + GDS rates:
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  • Search by Company Location shows only GDS rates (you can see it’s the same hotel):
 
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The client expectation: both Booking.Com and GDS rates should be shown together independent which kind of search type is done


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Environment

Travel

Product

Concur Travel all versions

Keywords

User unable to get Booking.com rates when search is by Company location. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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