3827770 - Support Portal Error - "We apologize, an error has occurred while processing your request. Please try again later" when accessing Contact Support link

Symptom

I am an Authorized Support Contact (ASC) and trying to click the Contact Support link in SAP Concur. When I do, I get an error advising: "We apologize, an error has occurred while processing your request. Please try again later." Why is this happening and how can it be fixed?

We apologize, an error has occurred while processing your request. Please try again later

Environment

All Products > Concur Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

Support Portal Error - "We apologize, an error has occurred while processing your request. Please try again later" when accessing Contact Support link , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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