SAP Knowledge Base Article - Preview

3827776 - Message: "Card information could not be retrieved at this time"

Symptom

When I check the card details of the card account, I am getting "Card information could not be retrieved at this time". What causes this?

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Environment

Expense > Credit Card Services

Product

Concur Expense all versions

Keywords

Admins reporting not being able to see the card details on of the card account when cursor is hovered to the card icon. , KBA , CON-CA-USP-CRC , Credit Cards , Problem

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