SAP Knowledge Base Article - Preview

3827778 - Why did the Get Assistance '?' icon disappears once WalkMe for SAP Concur Solutions was enabled?

Symptom

We have the WalkMe for SAP Concur Solutions feature enabled in our entity.  Previously, we could see the '? Get-Assistance' icon, but it is no longer visible when we log in to SAP Concur.  Where can I find it?


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Environment

SAP Concur > WalkMe for SAP Concur Solutions

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions

Keywords

Get Assistance ? icon disappear , KBA , CON-CA-ADM , Administration , Problem

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