Symptom
I cancelled my refundable trip via Concur Travel within void window and it was sent to the Cancel Queue instead of the Refund Request Queue.
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
How are ticketed and unticketed PNRs sent to the TMC when cancelled in Concur Travel? , KBA , CON-TRV-ADM-RPT , Travel Reports , Problem
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