SAP Knowledge Base Article - Preview

3827789 - Why do I have to log in again in the mobile application after a given period of time?

Symptom

The SAP Concur application is asking for my credentials since I stepped aside from it for a bit. Is this how it is supposed to work now? Can we change that?


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Environment

Expense > Mobile

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

I was already logged in, but spent some time apart from the mobile application. After coming back to the app, it is asking my credentials again. , KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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