Symptom
User booked Hotel via Ctrip app, and they cannot find the Hotel Reservation (Itinerary) under Available Expenses. Ctrip confirmed that they have post the itinerary, why user cannot find?
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Environment
Expense
Product
Concur Expense all versions
Keywords
Ctrip post the Hotel reservation to Concur, users cannot find them under Available Expenses , KBA , CON-CA-ADM , Administration , Problem
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