SAP Knowledge Base Article - Preview

3827807 - [Ctrip]Why hotel itineraries are missing in User's available expense list?

Symptom

User booked Hotel via Ctrip app, and they cannot find the Hotel Reservation (Itinerary) under Available Expenses. Ctrip confirmed that they have post the itinerary, why user cannot find?


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Environment

Expense

Product

Concur Expense all versions

Keywords

Ctrip post the Hotel reservation to Concur, users cannot find them under Available Expenses , KBA , CON-CA-ADM , Administration , Problem

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