Symptom
A travel agent made a booking and then placed the PNR onto the Offline Approval Queue, therefore it was submitted to Concur Travel for approval. Why does the trip show in Concur Travel as Passive Approval status?
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Environment
Travel > Travel Policy - Approvals
Product
Concur Travel all versions
Keywords
Offline/agent-booked trip is showing as Passive Approval in Concur Travel. Why? , KBA , CON-SRV-TRV-SUP-PAC , PNR Acquisition , CON-EXP-APR , Approvals , Problem
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